The practice of fracture diagnosis is a highly developed science that consists of the examination of broken glass to identify the root cause of failure. When glass breaks, it will follow precise patterns and leave valuable information as to exactly how, when, and why it broke.  If you are experiencing any of the following glass breakage problems you will benefit from a fracture diagnosis performed by American Glass Research:

• Unacceptable levels of breakage occurring during the filling operation
• Failures in quality control testing below recommended 'pass' levels
• Consumer complaints involving broken or 'exploding' glass
• Product liability issues
• Breakage during shipping
• Delayed breakage in warehouse or storage facilities
• Glass fragments in product
• The presence of visible flaws that raise doubts as to glass strength

American Glass Research has unparalleled expertise, resources and experience to assist in these challenging situations. Through the skillful implementation of fracture diagnosis techniques, you will be provided with solutions rather than speculations. Corrective actions can then be applied with confidence, eliminating the cost of repeated, ineffective process adjustments. 

An essential step towards a successful analysis of your breakage problem is the collection and retention of the broken samples. It is crucial that you Save the Breakage! Contained within those fragments is a wealth of information that is critical to a proper diagnosis. Once you have collected a representative quantity of breakage samples (10 to 20 complete samples are preferable when available), simply ship them along with a complete description of the circumstances of the problem. A phone call to discuss your problem with one of our experts is a great way to ensure that the failure conditions are fully understood, while providing an opportunity for you to ask questions or request additional information. A cost-free, upfront quote for service is available upon request. If necessary, American Glass Research personnel are available for on-site analysis and consulting as well. The results of the analysis are documented in a comprehensive report-written in plain language-that identifies primary cause(s) of failure, discusses manufacturing or handling contributions, and recommends corrective actions.

American Glass Research is your pre-eminent resource for glass breakage issues, and we are ready to provide the assistance you need to end breakage problems.