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American Glass Research (“Company”) respects the privacy concerns of the users of its Website and it’s training services platform provided therein (“Sites” and “Services”). Company thus provides this privacy statement to explain what information is gathered during a visit to Sites and how such information may be used.


As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to Sites. However, certain non-personal information is recorded by the standard operation of Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.

Sites’ various registration forms, purchasing paths, mailing lists, downloads, special offers and surveys may request that you provide contact information such as your name, mailing address, e-mail address, demographic information, and/or personal preference information. When you provide this information, you imply consent to its use as necessary for Company legitimate business interests, including without limitation the improvement of Company Products, Services, contents of Sites, emails about registrations, various course content, changes to the courses, your course progress, or other related Services.


Security for all personally identifiable information is extremely important to Company. We have implemented technical, administrative and physical security measures to attempt to protect your personally identifiable information from unauthorized access and improper use, on-line or off-line. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.[DB1] [DB2]  We continually review all security measures and update them when appropriate. Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to Company, you accept that you do so at your own risk.

You may not purchase any Service from Company unless you are of minimum Legal Age, or older.

Personal information is never sold or leased to any third parties.


Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference, either intentionally or unintentionally, with Company’s rights or property, other users of Sites, or anyone else that could be harmed by such activities. Company may also be required to disclose personal information in response to lawful requests by public authorities, including the obligation to meet national security or law enforcement requirements.


Company may also share such information with Company business and promotional partners. In general, the third-party providers used by Company will only collect, use and disclose your information to the extent necessary to allow them to perform Services they provide to Company.

Once you leave Company Sites, or are redirected to an unauthorized third-party website or application, you are no longer governed by this Privacy Policy or Company’s Terms of Service.


A third-party service provider such as a payment gateway or other payment transaction processors may be used. For these providers, Company recommends that you read their Privacy Policies so you can understand the manner in which your personal information will be handled.  When using authorized payment processors, payments are encrypted and adhere to the Payment Card Industry Data Security Standard (PCI-DSS), as managed by the PCI Security Standards Council.

Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement, except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or other activities as authorized by the user supplying the information.


Company is not responsible for the content or practices of third-party websites that may be linked to Sites. Company is also not responsible for any information that you might share with such linked websites.


Company’s Sites and various information that may be collected are operated on servers located in various jurisdictions, including the United States. When you access or use Sites and/or Company Services, personal information about you may be transferred to other locations. Company’s policies ensure that such personal information is protected to the same standard when processed by any Company entity or office around the world and that appropriate contracts containing standard data protection clauses, approved to protect that information and the rights of individuals, are in place.

If you elect to proceed with a transaction that involves a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.


Guests of Sites are solely responsible for the content of messages they post on Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information in these areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.


Sites provide you the opportunity to opt-in to receive communications from Company at the point where we request information about you.

You may also choose to confirm that Company does not use your personal information in certain ways and/or to otherwise “opt out” of certain uses of that personal information, including without limitation (i) when your personal information may be disclosed to a third party unrelated to Company and/or parties directly related to providing Services and/or (ii) when your personal information may be used for a purpose that is materially different from the purpose(s) for which it was originally provided by you and therefore authorized by you for applicable use.

In order to achieve removal from any list, please follow the specific instructions set forth within the communications you receive from Company which you no longer wish to receive.

If you have other questions about how Company may use your personal data, please contact Company at dbaker@agrintl.com with the words “Privacy Request” in the subject line.


At any time, users may contact Company to review and edit the personally identifiable information Company has collected about you. If you discover errors, please notify Company and the information will be corrected. To review the personally identifiable information that Company has collected about you, please send an email to dbaker@agrintl.com with the subject line: “Personal Information Review Request.”


Users may also request that Company delete existing information or user account(s) and any related data at any time. If you wish to delete your information or account(s), please email Company at dbaker@agrintl.com with the words “Delete Account” in the subject line.

If you do not have a user account and wish to delete your email address or other personally identifiable information that you might have provided through your use of Sites, and/or in pursuit or use of any Services, please email Company at dbaker@agrintl.com with the words “Delete My Information” in the subject line.


Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using Company Sites easier by, among other things, saving your passwords, preferences, or previously viewed pages, and may be used to track your engagement activity, and make analysis of your sessions. These cookies are restricted for use only on Company Sites, and do not transfer any personal information to any other party.

Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of Sites or Services may not function properly.


Neither Company nor Sites knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.


If you have any complaints or concerns about Company or about this privacy statement, please contact Company: Via email: dbaker@agrintl.com, or Via regular mail:

American Glass Research

Attn: Privacy Policy/Legal
603 Evans City Road

Butler, PA 16001 USA

Information provided by you via general email inquiries to Company, such as your email address, is used only to respond to your inquiries in the ordinary course of business, and is never stored and never shared with third parties.


By using Sites or Services, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use Sites or Services.


We reserve the right to modify this Privacy Policy at any time, and changes and clarifications will take effect immediately upon their posting. Once posted, you are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.

Last Updated: February 17, 2021

Revision: Privacy Statement, Final - 07